Refund Policy

Last updated: November 15, 2021

Bernal UnLimited (“us”, “we”, or “our”) operates the website (the “Service”).

This page informs you of our policies regarding refunds for the Service.


All standard course enrollments are 30 calendar days in duration, starting from the date of course purchase. To request a refund, you must submit a request via email to the Student Services email address included in the Welcome area of your Personal Learning Center.

The request must be made within 7 calendar days of enrollment. So that we may properly identify your account, please include your name, username, purchase receipt number, and date of enrollment in your refund request email.

If a Proof of Course Completion certificate has been delivered, sent, or otherwise provided to you, a refund can no longer be issued.

You are not eligible for a refund if you have violated the Service Terms of Use or been suspended or banned from the Service.

Enrollment Errors
It is your responsibility to ensure you are enrolled in the proper course. An error in chosen course enrollment, for any reason, is not grounds for a refund in whole or in part.

Declaration of Course Completion
Failure to follow the Declaration of Course Completion instructions, submit an accurate Declaration of Course Completion, or confirm that you received a Submission Confirmation Number prior to the expiration of your 30-day enrollment period or paid 30-day enrollment extension period is not grounds for a refund, free course access, discounted course access, or Declaration of Course Completion access outside of a paid enrollment period.

Expedited Processing Fee

A refund of the Proof of Course Completion Expedited Processing Fee will be issued only if we did not provide the requested Proof of Course Completion within 12 hours of receiving it on our processor servers. Proof of Course Completion is considered “provided” the moment it leaves our email or processor servers regardless of the time it is received by your email server.

You will not be entitled to a refund of the Proof of Course Completion Expedited Processing fee, or any other form of compensation, due to any processing delays, Declaration of Course Completion rejection, or Proof of Course Completion rejection caused by incorrect, incomplete, or unprocessable information you provide on the Declaration of Course Completion form.

False, Fraudulent, or Misleading Information

Providing false, fraudulent, or misleading information to us, whether through registration or other means, will result in immediate termination of Service. Terminated individuals are not entitled to refunds, in whole or in part. Final determination of violations and their severity are at the sole discretion of Bernal UnLimited. We reserve the right to refuse service to anyone at any time and for any reason.

If you have violated any terms of this website’s Terms of Use, Privacy Policy, or Refund Policy, a refund will not be issued regardless of the date of the request.

Changes to This Refund Policy

This Refund Policy is effective as of November 15, 2021, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Refund Policy at any time and you should check this Refund Policy periodically. Your continued use of the Service after we post any modifications to the Refund Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Refund Policy.

Contact Us

If you have any questions about this policy and are not currently enrolled with Us, please contact us via the Contact link on this website. If you have previously been or are currently enrolled with Us, please send your question to the Student Services email address provided in your course.